Notes / The operator’s notebook

Write down the work.
Make it useful.

Practical frameworks for the storefront, the courier file and the numbers beneath an order.

A product-page review should begin with what the customer needs to decide, then move to the interface.

Dispatch, delivery and remittance are different events. Your reporting should treat them that way.

A useful order-level view follows what was collected and what it cost to collect it.

Have a store to build.
Or a business to improve?

Start with the problem. We can work out the right scope.